Hannspree RMA request

 * required
Model   *(13 digist)
Serial number   *(13 or 16 digist)
Date of purchase (YYYYMMTT)
Beispiel 12.Aug.2012 ist 20120812
Purchase Date   *
Pickup address
Company Name 
Customer name / contact  *
Street and No.  * (Max 200 Character)
Zip Code  *
City  *
Address information - Information for pick up
*(Max 500 Character)
Phone No. 
Fax No. 
E-mail   * required
Customer Reference No. if any
Detailed error description - as much information as possible
Which error occurred when the error occurred, in which the input error occurred.
*(Max 500 Character)
Upload file   
Maximum file size: 5MB, Allowed file types: JPG, JPEG, BMP, GIF, PNG, PDF
If you need to provide documentation, please upload an Image or PDF at here (max 5 files) 

Upon receipt of your message, the job is started. For any questions, we will contact you by phone. After receiving the data, we will pick up your device which should be packaged for safe transport by you, with our courier.

Note – sending your proof of purchase -- absolutely necessary

Here you can upload your proof of purchase - If you are unable to upload your receipt, please note our processing number on your purchase receipt, and submit proof of purchase to:info@novaserve.eu or Fax: 0049 (0) 2151 51889 28